DOING BUSINESS REQUIRES A TEAM
PCL takes pride in the level of service and expertise we are able to provide our to clients. All processes and procedures are modeled on ISAE 3402 principles ensuring quality, consistency, and timeliness of our service delivery.
Our clients are able to deal with a single point of contact and all work completed is monitored by a Quality Assurance Manager responsible for quality assurance.
Our IT-based work methodology tracks deliverables and allows for monitoring of daily tasks in all transparency and with clear benchmarking with our Service Level Agreement.
Using innovative technology and workflow management processes enable us to provide services efficiently and seamlessly for all our clients all the time.
Our experience spanning over 25 years has allowed us to learn exactly what are the client’s needs and our professional team is able to expertly guide them regardless of where they are based.